Full Skyway Support Library
Fifteen Useful Internet Tools
Networking Tools 1. PingInfoView Ping is a well established tool to determine if an Internet connected device is alive. PingInfoView also pings multiple Web sites simultaneously, schedules pings and displays the results in a graphical interface. 2. VisualRoute 2008...
Network: Quality of Service
QUALITY OF SERVICE DEFINED Quality of Service is tricky to measure because numerous interconnected networks comprise the Internet. Problems can range from a bad cable to a backbone router failure 6,000 miles away. The Internet is a collection of networks exchanging...
Report an Email or Service Problem or Submit a Request
If your Internet service is down, call Support at 604-482-1212 (1-877-771-1077 ext. 1). Otherwise, please email support@skywaywest.com for assistance and follow up with a phone call if it is urgent. We strive to answer all requests within an hour of a report depending...
Domain Name Servers
Please use the following addresses for your local network's TCP/IP (Transmission Control Protocol/Internet Protocol) dns configuration: Preferred 216.251.142.142 Alternate 74.50.239.1 Use these addresses when registering domains to our authoritative AnyCast DNS...